Privacy Policy  

Zerion Apex Informatics Private Limited (“we,” “our,” “us”) is the one who operates zayllo. We leave no stone unturned in order to protect the privacy of our users (“you,” “your”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data on our platform.
By using our website, you consent to the practices described in this document.
We ensure that your data is handled with transparency and utmost care.
Your trust matters to us as much as your style does.
Please read this policy to understand how your information is managed across our services.

Collected User Information   
Information You Provide   
When you create an account or make a purchase, we collect personal details like name and address.
You may also share contact information such as your phone number and email ID.
We collect these details to process orders, provide support, and personalize your shopping journey.
The information you provide helps us deliver a smooth and satisfying experience.

Automatically Collected Data   
We automatically gather certain technical details such as IP address, browser type, and device data.
This information is used to analyze usage trends and improve website performance.
It also helps us understand how visitors navigate our pages and features.
These insights support a better and more intuitive shopping experience.

Optional Inputs and Interactions   
You may choose to share feedback, wishlist items, or fashion preferences.
These inputs are stored to tailor our recommendations and highlight what suits your style.
We also interact with our emails and promotions to refine our offerings.
Every click you make tells us how to make your experience better.

Use of Information   
We use your personal information to process orders, manage deliveries, and provide customer support.
This ensures your purchases arrive smoothly and concerns are resolved quickly.
Additionally, your data helps us personalize offers, content, and style suggestions on-site.

We may use your information to communicate updates, promotional offers, or service changes.
These communications are designed to keep you informed and engaged.
You can opt out anytime using the preferences provided in your account settings.

Sharing of Information   
We do not sell or rent your personal information.
Your data may be shared with service providers who assist in payment processing, logistics, or analytics.
These partners are contractually bound to protect your data and use it only for agreed purposes.
In legal cases or fraud investigations, we may disclose information as required by law. 
We take care to ensure your data remains confidential and handled with responsibility.

Security of Information   
We use advanced security measures to protect your personal data from unauthorized access or misuse.
This includes encryption, firewalls, and access restrictions to sensitive data.
Our systems are regularly reviewed to keep up with evolving threats.
Only trained personnel have access to your personal information within our organisation.

We also encourage you to use strong passwords and log out after each session.
Your cooperation plays a vital role in protecting your account.
While no online system is completely foolproof, we work diligently to minimize risks.
Our commitment to security is as strong as our commitment to style.

Retention of Information   
We retain your personal information only for 8 to 12 months.
Order details may be preserved longer to meet legal or accounting obligations.
Once data is no longer required, it is securely deleted or anonymised.
You may request the deletion of your data through your account or by contacting support.

Cookies   
We use cookies to enhance your browsing experience and remember your preferences.
Cookies help us analyze traffic patterns and understand visitor behavior on our site.
Some cookies are essential for cart functionality and login sessions.
You can manage your cookie preferences anytime through your browser settings.

Governing Law   
This Privacy Policy is governed by and interpreted under the laws of India.
All disputes arising from this policy will be subject to jurisdiction within the appropriate Indian courts.
Your rights and obligations will align with Indian data protection regulations.
We are committed to complying with all applicable laws and standards.

Changes to Privacy Policy   
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.
When we make changes, the revised version will be posted with an updated date.
You are advised to review this page from time to time to stay informed.

Major changes that affect how your data is used will be notified via email or website banners.
We aim to ensure you’re always aware of how your personal information is handled.
Continued use of our services after such changes implies acceptance of the updated policy.

Children’s Privacy   
Our services are not directed to individuals under the age of 18.
We do not knowingly collect data from minors or individuals below the legal age.
If such data is inadvertently collected, we will promptly delete it.
Parents or guardians may contact us to request removal of such information.

User Rights   
You have the right to access, update, or correct your personal data at any time.
You may also request the deletion or restriction of certain information.
To exercise these rights, simply visit your account settings or contact our privacy team.
We respect your choices and ensure your requests are addressed promptly.
Your privacy is our promise, and we honor it with care and clarity.

Contact Us   
Our customer support team is happy to help you with any issues you might be facing with our privacy policy.
zerionapexinformaticspvtltd@gmail.com